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Unparalleled customer service. Our CAPITOL CITY PROPERTIES, INC. staff members are prepared for every situation relating to the management of your property. Our customer service team members are trained to be polite, attentive, and effective, whether answering questions, transacting business or dealing with emergencies.
Quick Response to Resident Requests: We understand your tenants’ desire to feel their needs are being met by the facility. Our Facilities Manager’s policy is to respond to all residents’ requests within 24 hours. If circumstances prevent this, we communicate the situation to the resident, so they are assured that they will receive the needed service.
Service in an Emergency: CAPITOL CITY PROPERTIES, INC. employs a maintenance technician ready to respond to any emergency 24 hours a day. Tenants with an after-hours need may call the emergency service number, and the maintenance technician will respond immediately.
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